PAYMENT METHODS :
What methods of payment are accepted?
Purchases on aquolab.it may be made using the most popular Credit Cards and PayPal
Methods of payment offer immediate shipment.
Which credit cards do you accept?
We accept the following credit cards: MasterCard, Visa, Maestro, Postepay
Are payments with credit card safe?
Yes. Payments made with credit card on our website are encrypted and, therefore, safe.
To protect your privacy and safety, in fact, a safe payment system is used when you proceed with the payment with credit card, guaranteed and certified by VerySign. Your credit card data are transferred with SSL (Secure Socket Layer) encrypted connection, directly to Banca Sella, for authorisation and debiting. This means that at no time during the purchasing transaction and under no circumstance can we access the personal information on the card holder and card number. We will only receive the authorization provided by the card company.
Why was my credit card rejected?
Your credit card may be rejected for a variety of reasons.
The data requested for payment do not match your card information. Simple misspelling in one of the fields may cause the transaction to be rejected.
You exceeded your credit card limit. It is possible that you exceeded the credit limit on your card. Your bank may provide you with all the necessary information on your credit card and possible methods of payment.
Your credit card has expired. You may mistakenly be using an expired credit card: carefully check the valid thru date on your card.
Your credit card is not among those accepted by the payment circuit. Verify which credit cards are accepted.
When will the amount be debited on my credit card?
The amount for your purchase will be debited on your credit card as soon as the order is confirmed.
Depending on the agreements with your credit card company, you may receive a message confirming the amount set aside immediately after completing the payment.
The amount will be debited on your current account according to the terms agreed with the card company. Contact your bank for further information.
Can I cancel an order paid with credit card?
Yes. If your order has not been shipped yet, you can ask to cancel it directly from the order section in the My Account area
The bank will authorise debiting only of the amount for the purchase made. If you change your mind and decide to cancel the order, or in any other case of withdrawal from the contract, we will request the cancellation of the transaction and you will be refunded the full amount. The time to availability of the amount depends exclusively on the banking system and may be as long as the scheduled deadline (24th day from the date of authorization).
How does PayPal work?
PayPal is a very simple, rapid and reliable method of payment. It is very popular on the web. It allows to pay without entering your credit card information.
By selecting PayPal as method of payment, you will be redirected to the PayPal website page where you will enter your email address and password and you will make the payment.
I placed an order with PayPal payment, but I could not conclude the transaction. What should I do?
Your order will be automatically cancelled in the next few hours and you may place a new order.
If you want, you can place a new order immediately and cancel the previous order directly from the order details section in the My Account area.
Can I cancel an order paid with PayPal?
Yes. If your order has not been shipped yet, you can ask to cancel it directly from the order details section in the My Account area
If you cancel the order, or if we reject the payment for any reason, the full amount will be refunded on your PayPal account. The reimbursement will be made by PayPal. Therefore, we cannot take any action in the event of any delays in the refund.
If you can’t find your question, click here to contact Aquolab